Dooney & Bourke has partnered with Pitney Bowes Ecommerce Solutions to offer our products to over 90 countries around the world. You can now shop dooney.com and see your complete order total, including transportation and importation fees (estimated costs for customs, tariffs, and tax) when you check out. Once you submit your order, the total is guaranteed and you will not be charged any additional fees for delivery.

$10 Off International Shipping Offer

All international dooney.com orders over $100 (excluding tax and importation fees) qualifies for a $10 discount on the quoted international shipping rate. This discount will be automatically applied during the checkout process.

Transportation Costs

International shipping is calculated based on a number of factors, including the desired level of service (Premier, Express), the weight of the item purchased, and the destination of the package. For Premier and Express services, Pitney Bowes calculates and displays a guaranteed order including all transportation costs and any importation fees such as the applicable duty and tax enforced by the customs and revenue authorities in the destination country.


Importation Fees

Customs, duty, and import fees may apply if your order is shipped to a destination outside the United States. Dooney & Bourke now allows you to pay these importation fees up front as opposed to at the point of delivery. Simply select the Premier or Express service in the checkout and you will not be responsible for any additional fees beyond that point.


Shipping Options & Times

Premier shipping options have an expected transit time of 3 to 8 days. Express shipping options have an expected transit time of 2 to 4 days. Shipping options and times vary based on shipping service selected and a variety of other factors, such as destination country selected, the time the order is placed, weather conditions, and incorrect shipping information. You will be provided a shipping time estimate during the checkout process and tracking information for your package. Please note that shipping time estimates are not guaranteed in any way. Imporation fee estimates provided during the checkout process are guaranteed. You will not be charged any additional fees at delivery.


FAQs

Q: Does Dooney & Bourke ship internationally?
A: Yes, Dooney & Bourke now ships to over 90 countries around the world.
Q: How do I place an international order on dooney.com?
A: Simply select your product and enter your address during the checkout process. You will be given a quote for importation fees, at which time you can complete the order and receive tracking information for your package.
Q: Are there any additional costs that will be due upon receipt of my order?
A: You may be subject to pay importation fees including all duty and tax fees dependent on the product and your international location. You are required to pay these fees up front during the checkout process.
Q: What countries outside of the United States do you serve?
A: Dooney & Bourke now ships to over 90 countries around the world. Antigua and Barbuda, Argentina, Australia, Austria, Bahrain, Bangladesh, Barbados, Belgium, Belize, Bolivia, Brazil, Brunei Darussalam, Bulgaria, Cambodia, Canada, Chile, China, Colombia, Costa Rica, Cyprus, Czech Republic, Denmark, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Estonia, Finland, France, Germany, Greece, Grenada, Guatemala, Haiti, Honduras, Hong Kong, Hungary, India, Indonesia, Ireland, Israel, Italy, Jamaica, Japan, Kuwait, Latvia, Liechtenstein, Lithuania, Luxembourg, Macao, Maldives, Malta, Mexico, Monaco, Morocco, Nepal, Netherlands, New Zealand, Nicaragua, Norway, Oman, Pakistan, Panama, Paraguay, Peru, Philippines, Poland, Portugal, Qatar, Romania, Saudi Arabia, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sri Lanka, Suriname, Sweden, Switzerland, Taiwan, Thailand, Trinidad and Tobago, Turkey, Ukraine, United Arab Emirates, United Kingdom, Venezuela, and Vietnam.
Q: Does Dooney & Bourke accept international returns?
A: For questions regarding international returns, please contact Customer Service.
Q: What are customs, duty, and tax fees I have to pay?
A: You may be subject to pay importation fees including all duty and tax fees dependant on the product and your international location. It is required that these fees be paid up front during the checkout process on dooney.com.
Q: What are my international shipping options?
A: Pitney Bowes Expedited Parcel Service (Premier), FedEx International Economy (Express), and FedEx International Priority (Express).
Q: Are there any additional costs that I will have to pay upon receipt of my order?
A: No, all imporation fees are paid during the checkout process on dooney.com.
Q: Can I track my international order?
A: At the moment, no. The ability to track international orders will be implemented shortly.
Q: How long will delivery take for shipments outside the United States?
A: Premier shipping options have an expected transit time of 3 to 8 days. Express shipping options have an expected transit time of 2 to 4 days. These (and any international transit time estimates on dooney.com) are estimates only. Transit time may vary depending on the destination country. Certain conditions such as weather, or incorrect shipping information may delay the shipment.
Q: What are importation fees?
A: Importation fees include all landed costs that are associated with shipping our products to your international location.


Terms & Conditions

You hereby authorize Pitney Bowes Inc. to act as your agent and transact business with foreign revenue authorities to clear your merchandise, account for duties and taxes on your behalf, return your merchandise and prepare and submit refund claims on your behalf for any merchandise that you return. You understand that foreign revenue authorities will send any refund of duties and taxes that were paid on the returned merchandise directly to Pitney Bowes Inc. and you will obtain any refund, as applicable, directly from Dooney & Bourke. In this connection, you also authorize the customs broker to endorse any refund check issued by said foreign revenue authorities in your name, so that Pitney Bowes Inc. can be reimbursed.