Order Returns

Offer ends February 1st, 2023 at 11:59pm PT. Offer available only on dooney.com with code DBLOVE. Discount is not applied towards shipping or sales tax. Discount cannot be applied towards our Dooney App Bag of the Month, Monogram Pendant Collection, Classic Lace Up, Perfectly Priced styles, or In Good Company (Roberta Pieri, and Old Newbury Crafters) brand products. Offer not valid on previously purchased merchandise. Cannot be combined with any other offer. Not redeemable for cash in part or full.

Offer ends February 1st, 2023 at 11:59pm PST. Discount applies to style# BPEBC1955 only with promo code DBLTO. Cannot be combined with other offers. Valid while supplies last. Limited to three items per customer. Not redeemable for cash in part or full. Offer not valid on previously purchased merchandise. Pricing is temporary and subject to change. Due to high demand and limited inventory, orders cannot be guaranteed. Available only at dooney.com.

Offer valid through December 25, 2022 until 11:59pm PT. Valid while supplies last. Limited to three items per customer. Not redeemable for cash in part or full. Offer not valid on previously purchased merchandise. Pricing is temporary and subject to change. Due to high demand and limited inventory, orders cannot be guaranteed. No returns, all sales are final. Available only at dooney.com.

STANDARD: 5-6 BUSINESS DAYS

Usually arrives within 5 business days of purchase.

Retail Value: $12.00, You Pay: $10.00

Returns

We understand the importance of picking the right accessory. That’s why we offer $9.50 flat rate returns on all domestic orders (plus applicable taxes). If you are not completely satisfied with your Dooney & Bourke purchase, we are happy to offer you a full refund within 30 days of shipment. Products must be in new, unused condition.

Make your purchase more than 30 days ago? No problem. Contact customer service at service@dooney.com or (800) 347-5000 to learn more about our Repair & Replacements Program.

Return processing usually takes 5 to 10 business days after the receipt of your package. This is an estimate and processing times may vary seasonally. You will be refunded the amount paid for returned products at the time of purchase. Please note that shipping and handling fees are not refundable. By using this online return process, you acknowledge that we will subtract $9.50 (plus applicable taxes) for the shipping cost of your return. After a refund is processed, funds availability varies by financial institution.

Can We Have Your Number?

Returns

Stay In The Know

Stay In The Know

Customer Service

Returns

Get In Touch

Our Brand

My Dooney